For regular non-urgent issues or questions click here to contact us and we will get back to you as quickly as we can Monday to Friday between 9:00 and 17:00 CET.
If you need support urgently, or if you think your brew/fermentation might be at risk of failing, click here to report an urgent issue. Support for urgent issues is offered between 9:00 and 17:00 CET Monday to Friday and 10:00 and 14:00 CET on weekends. Notice: the 1st of June is a national holiday in the Netherlands. Because of this, support will not be available on that day.