The CIP container needs to securely placed on the base cover. The sensor will confirm in the app if it's placed well. 


If it's not secured, the cleaning process doesn't start. Here are 5 tips to check if the CIP container is properly secured. 

  1. Place the container straight on the base station towards the open oval alignment indicator. You can feel the indicator on the base station



2. Turn the container clockwise to the open oval mark. It's towards you.



If it still doesn't work, check if there is a magnet under the round edge. If there is no magnet, please check if you are eligible for a warranty replacement part



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